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Connect & Contact
Basecamp

1053 E Whitaker Mill Road, #115
Raleigh, NC 27604
919-404-9322

Site Care. Support. Maintenance.

Reach the Peak for Your Website Needs

Tired of freelancers and other agencies that fall flat with making sure your site is performing optimally? It’s time to partner with an industry-leading player, a company trusted by hundreds of website owners to host and take care of their websites.

Plugin, Theme, & Core Updates

Our experienced WordPress team handles all WordPress core updates, so your site is always functional and secure.

Speed & Performance Optimization

We assess the impact of faulty/conflicting plugins, poorly-written themes, oversized images, and the impact of third-party scripts. Then we harness up to implement our best practices, resulting in peak performance.

Rapid Resolution Times

Minor issues on your site shouldn’t require a drawn-out investigation. Our plans include up to 20 minutes of investigation at no cost. Often, we can often resolve issues within that time frame.

QA Staging

We perform all website changes on a staging server, so your website is never at risk!

Getting Started Is Super Easy

Our process follows best-practices for preparation, copying your site and all its assets (images, databases, etc.) to our servers and testing before launching. Once fully moved, you’ll have a dedicated account manager who knows you, your website, and your business. We’re just an email or call away to help with any of your requests, concerns, or issues.

01
Select Your Plan

We help decide which plan is the best for your website & budget.

02
Site Prep

Our team will guide you on what website access we’ll need.

03
Site Transfer

We determine the health of your site and get ready for launch.

04
Enjoy!

You can now rest easy knowing Site Sherpas is handling your site.

Ready To Reach The Peak?

Out-of-the-box Features

What You Get With Our Site Care Plans

Uptime Monitoring

Rest assured that that IF your site goes down, we'll not only be the first to know, we'll respond within minutes to resolve any issues we find (ofttimes before you're aware).

Core Updates

Most designers and agencies operate on a "set and forget" schedule with websites. Not Site Sherpas. We monitor the health of your site and make needed core, plugin, and theme updates.

Speed & Performance

Google's placed a high importance on speed & responsiveness. We implement techniques from a best practices playbook to get your site loading lightning fast.

Account Management

Our support team knows you, your website, and your business. We're always an email or a phone call away to help help with any requests, concerns, or issues with your account.

SSL & Domain Renewals

Host with us & receive a free SSL certificate. Additionally, we'll take care of your domain registration for you so you can focus on your business.

KPI Reporting

We take data seriously. To this end, we create a dashboard for every client so they can easily analyze datapoints from different platforms (e.g., Google Analytics, Search Console, etc.)

Transparent Pricing

Choose Your Site Care Plan

Monthly
Yearly

Base Camp

  • 24/7 Uptime Monitoring
  • Daily Malware Scan
  • Daily Backups & Restore
  • Core/Plugin/Theme Updates (monthly)
  • Hack/Malware Cleanup ($99/incident)
  • Site Speed Enhancements ( < 3 sec.)
  • Free SSL Security Certificate
  • Updates Made in Staging Environment
  • 9am-9pm EDT Support Hours
  • Free Site Migration (if hosting)
  • Free Domain Renewal (if hosting)
  • Google Analytics Setup
  • Google Search Console Setup (SEO)
  • Multi-Point Security Lockdown
  • Content Delivery Network (CDN) Setup
  • Real-time Analytics/KPI Dashboard across Google Ads, Analytics, Search Console, FB, LI, Instagram, & More
$ 89 Monthly
Choose Package

Camp Two

  • EVERYTHING FROM BASE CAMP PLUS THE ITEMS BELOW:
  • Annual Prepayment Discount
  • Priority Support
  • 30 Minute Monthly Review Call
  • Site Tweaks/Edits (1 hr)
  • Google Tag Manager Setup
  • Conversion Tracking/Events Setup
  • WooCommerce Support
  • Firewall Protection (malicious traffic)
  • Daily Visual Check (key site pages)
$ 139 Monthly
Choose Package
Popular

Summit

  • EVERYTHING FROM CAMP TWO PLUS THE ITEMS BELOW:
  • 1 Hour Monthly Review Call
  • Site Tweaks/Edits (1.5 hrs)
  • Remarketing Banner Ad Creation
  • Monthly Performance Scan
  • Performance Audit (annual)
$ 199 Monthly
Choose Package

Base Camp

  • 24/7 Uptime Monitoring
  • Daily Malware Scan
  • Daily Backups & Restore
  • Core/Plugin/Theme Updates (monthly)
  • Hack/Malware Cleanup ($99/incident)
  • Site Speed Enhancements ( < 3 sec.)
  • Free SSL Security Certificate
  • Updates Made in Staging Environment
  • 9am-9pm EDT Support Hours
  • Free Site Migration (if hosting)
  • Free Domain Renewal (if hosting)
  • Google Analytics Setup
  • Google Search Console Setup (SEO)
  • Multi-Point Security Lockdown
  • Content Delivery Network (CDN) Setup
  • Real-time Analytics/KPI Dashboard across Google Ads, Analytics, Search Console, FB, LI, Instagram, & More
$ 75 Monthly (15% off)
Choose Package

Camp Two

  • EVERYTHING FROM BASE CAMP PLUS THE ITEMS BELOW:
  • Annual Prepayment Discount
  • Priority Support
  • 30 Minute Monthly Review Call
  • Site Tweaks/Edits (1 hr)
  • Google Tag Manager Setup
  • Conversion Tracking/Events Setup
  • WooCommerce Support
  • Firewall Protection (malicious traffic)
  • Daily Visual Check (key site pages)
$ 111 Monthly (20% off)
Choose Package
Popular

Summit

  • EVERYTHING FROM CAMP TWO PLUS THE ITEMS BELOW:
  • 1 Hour Monthly Review Call
  • Site Tweaks/Edits (1.5 hrs)
  • Remarketing Banner Ad Creation
  • Monthly Performance Scan
  • Performance Audit (annual)
$ 149 Monthly (25% off)
Choose Package

Questions on Site Care Plans?

We’re happy to hop on a call and answer any questions you have about our site care & maintenance services.